Contact Us

BASiĀ® Corporate Headquarters
2701 Kent Avenue
West Lafayette, IN 47906 USA
800.845.4246
765.463.4527
Fax: 765.497.1102
basi@basinc.com 

Order Inquiries


For pricing or to place an order contact us at AR_Orders@basinc.com
765.463.4527 ext 5828

If you’ve already placed an order and would like to request status, click here.

Product Recommendations


Looking for product recommendations?
Click here to connect with a BASi representative.

Or, for general product inquiries, like to request product specs or shipping dimensions, click here.

Technical Support


Need assistance using BASi products?

Click here to contact our Technical Support Team.

Report an Issue or Request a Repair


Experiencing an issue with one of your products? Let’s see if we can help. To report a product issue, click here.

To begin the process of sending your instrument in for repair, click here.

For immediate assistance call BASi 765.463.4527 ext 5828

Have an Idea?


Do you have an ‘outside of the box’ idea that can revolutionize your industry? Does your study design require a custom product?

As a manufacturer, BASi can help. Submit your request for a product development project or custom products, click here.

Distributors and Partners


Interested in distributing BASi products?

Contact DistributorServices@basinc.com for more details.

To access a complete list of BASi Distributors and Resellers click here.